Who we are

 Our website address is: https://hajiismailjewellers.com.

1. Introduction

At Haji Ismail Jewellers (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (hajiismailjewellers.com) or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing/shipping address, payment details.

• Order Information: Purchase history, preferences, communications with us.

• Technical Information: IP address, browser type, device details, pages visited, cookies and tracking data.

• Third-Party Data: Information obtained from third-party platforms if you choose to connect with them (e.g., social logins).

3. How We Use Your Information

Your information may be used for the following purposes:

• To process and deliver your orders.

• To verify payments and prevent fraud.

• To provide customer support and after-sales service.

• To improve our website and services.

• To send you promotional emails, offers, or newsletters (if you have opted in).

• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Shipping companies, payment processors, IT support.

• Legal Authorities: If required by law, regulation, or legal process.

• Business Transfers: In case of mergers, acquisitions, or sale of assets.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable website functionality.

• Analyze site usage and improve user experience.

• Display personalized promotions and advertisements.

You can disable cookies through your browser settings, but some features of the site may not work properly without them.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We use technical and organizational measures such as encryption, firewalls, and access controls to protect your data from unauthorized access, misuse, or disclosure.

8. Your Rights

You may have the following rights under applicable data protection laws:

• Access to your personal data.

• Request correction or deletion.

• Restrict or object to processing.

• Withdraw consent (where processing is based on consent).

• Data portability (if applicable).

9. Children’s Privacy

Our website is not intended for children under 13 (or applicable legal minimum). We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your information, please contact us:

Email: hajiismailjewellers@gmail.com
Phone: 0812843290
Address: Shop#1, Al Hashir Plaza, Markaz, F-10 Markaz F 10/4 F-10, Islamabad